Policies

EVENT CANCELLATION POLICY  
Notification of cancellation must be submitted in writing via email to conferences@turnaround.org. Cancellations will not be reviewed or processed until they are received in writing. Phone cancellations are not accepted. Cancellations received on or before JULY 17, 2024, will be refunded 50% of all registration fees. Cancellations or registrations received after the cancellation deadline of JULY 17, 2024, will not be eligible for a refund. Refunds will be issued no later than JULY 31, 2024. 

TMA FINANCIAL HARDSHIP POLICY  
Discounted or waived registration fees to TMA events are considered case-by-case. Prospective attendees should submit their requests in writing to TMA Global at conferences@turnaround.org, documenting the financial hardship circumstances. Requests will be considered for employment hardship, family and medical situations, and other circumstances, subject to approval at the sole discretion of TMA Global. For more information or with any questions, please contact  conferences@turnaround.org.   

SUBSTITUTION POLICY  

Substitutions are only permitted on the day of cancellation. If you cannot find a substitution by the day of cancellation, or if the cancellation occurs after the cancellation policy deadline date, you will forfeit your registration. Substitutions must be submitted in writing via email to conferences@turnaround.org  for consideration. Phone substitutions are not accepted. Please note that substitutions made after JULY 19, 2024 may not be reflected on the registration list. The substitute must be from the same firm as the original registrant, and the substitution notice must contain accurate contact information for the new registrant; otherwise, TMA cannot guarantee an accurate listing on the registration list. Substitute registrants with different membership statuses and/or registration categories will be invoiced the difference in registration fees.   The last day for substitutions is JULY 19, 2024

NGLC HOTEL ROOM BLOCK POLICY

The protected hotel room block at the OMNI King Edward Hotel is for 2024 TMA NGLC registered attendees only, and the discounted rates associated with them are not to be used for non-registered attendees, clients, customers, or guests. The hotel booking link may not be used for or shared with guests or clients not registered to attend the NGLC and reserving multiple rooms under a single name is not permitted. Non-registered names who are identified on the hotel roster will be immediately notified and removed from the protected hotel room block by TMA and the OMNI King Edward Hotel, and those individuals will be solely responsible for any associated non-refundable room deposits or cancellation fees outlined by the hotel.  

OTHER POLICIES

VIDEO AND PHOTOGRAPHY POLICY 
By attending this TMA Global onsite or virtual event, you agree that your voice and/or image may be recorded, used, and distributed with the broadcast or other media distribution of this event. By taking part in this event, you grant the event organizers full rights to use the images resulting from the photography/video filming or recording and any reproductions or adaptations of the images for future marketing, publicity, or other purposes to help achieve the group’s mission. 

SUITCASING POLICY 
Turnaround Management Association greatly appreciates the support of our attendees and sponsors. TMA has adopted a Suitcasing Policy to protect the investment they make in our events and conferences. Suitcasing is a business practice of non-registered individuals and those from non-exhibiting and non-sponsoring companies who solicit business from attendees during a TMA event/conference in the TMA event space and other public areas surrounding that space, including the nearby hallways, a hotel lobby, bar, or restaurant.   Out of respect to our sponsors, registered attendees, and TMA generally, suitcasing is strongly discouraged at TMA conferences and events. Unregistered individuals and representatives from non-exhibiting and non-sponsoring companies who are observed soliciting business at a TMA conference/event or other nearby public space will be asked to leave. Additional penalties may apply, such as being banned from future TMA events and conferences.  Registered attendees, exhibitors, and sponsors are encouraged to advise TMA staff if they observe or are aware of any violations of our suitcasing policy. Please contact conferences@turnaround.org

For questions regarding your registration, please contact TMA at 312-578-6900 x4 or conferences@turnaround.org

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